Privacy Policy

Wolff Auto Sales is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Last updated: December 2024

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party.
• Company refers to Wolff Auto Sales, 711 Providence Blvd, Clarksville, TN 37042
• Cookies are small files placed on Your device by a website, containing details of Your browsing history on that website among its many uses.
• Country refers to: Tennessee, United States.
• Device means any device that can access the Service.
• Personal Data is any information relating to an identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person processing data on behalf of the Company.
• Usage Data refers to data collected automatically.
• Website refers to Wolff Auto Sales, accessible from https://wolffautosales.com
• You means the individual using the Service, or a legal entity represented by such individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Vehicle preferences and interests
• Financing information (when applying for credit)
• Trade-in vehicle details
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include details such as Your Device’s IP address, browser type, browser version, pages visited, time and date, and other diagnostic data. This also applies when accessing via mobile devices.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. These may include browser cookies, web beacons, and other tracking technologies.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

• Necessary / Essential Cookies – Session Cookies, administered by Us, essential for authentication and features.
• Cookies Policy / Notice Acceptance Cookies – Persistent Cookies, administered by Us, to record cookie consent.
• Functionality Cookies – Persistent Cookies, administered by Us, to remember preferences such as login details.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

• To provide and maintain our Service, including monitoring usage.
• To manage Your Account and vehicle preferences.
• For the performance of a contract (vehicle sales, financing, service).
• To contact You via email, telephone, SMS, or push notifications about vehicles, financing options, service appointments, and special offers.
• To provide You with news, special offers, and information about vehicles similar to those you've viewed or purchased.
• To manage and respond to vehicle inquiries, test drive requests, and service appointments.
• To process credit applications and financing arrangements.
• To provide vehicle service reminders and maintenance notifications.
• For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
• For other purposes: data analysis, identifying trends, measuring campaign effectiveness, evaluating and improving services, products, marketing, and user experience.

Retention of Your Personal Data

We retain Your Personal Data only as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period, except when required for security, improving functionality, or by law. We may also retain certain information when we have a legal obligation or lawful basis to do so.

Transfer of Your Personal Data

Your information may be transferred to computers outside Your jurisdiction where laws may differ. By submitting Your data, You consent to such transfers with adequate safeguards.

Delete Your Personal Data

You have the right to delete or request deletion of Your Personal Data. Our Service may give You the ability to delete certain information about You from within the Service. You may also update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section. Additionally, You may contact Us to request access to, correction of, or deletion of any Personal Data that You have provided to Us. We may retain certain information as required by law or for lawful purposes.

Disclosure of Your Personal Data

• With Service Providers: To monitor and analyze service usage, or to contact You.
• Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
• With Affiliates: Parent company, subsidiaries, or joint ventures, subject to this Privacy Policy.
• With Business Partners: To offer products, services, or promotions.
• With Other Users: Information shared publicly may be visible to all users.
• Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
• Other legal requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, or protect against legal liability.
• With Consent: For other purposes with Your explicit consent.

Security of Your Personal Data

We strive to protect Your Personal Data but cannot guarantee absolute security. No transmission or storage method is 100% secure.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared with third parties.

Automotive-Specific Data Practices

As an automotive dealership, we collect and process specific types of data:

• Vehicle Interest Data: Information about vehicles you've viewed, test driven, or inquired about.
• Financing Information: Credit applications, income verification, and financial history for loan processing.
• Trade-in Data: Information about vehicles you're considering trading in, including VIN, mileage, and condition.
• Service History: Vehicle maintenance records and service appointments.
• Communication Preferences: How you prefer to be contacted about vehicles, financing, and service.

Children's Privacy

We do not knowingly collect data from children under 13. If a child has provided Personal Data, parents should contact us to remove it. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page, sending an email, and/or displaying a prominent notice on our Service prior to the change becoming effective. The “Last updated” date will reflect changes. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: support@autoraptor.com.